Privacy Policy for Pronamavel Children’s Toy Store

Welcome to Pronamavel Children’s Toy Store!

At Pronamavel, your privacy is our top priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website pronamavel.com, make a purchase, or interact with us in any other way. Our goal is to provide you with a secure and enjoyable shopping experience while safeguarding your privacy.

1. Information We Collect

We collect two types of information when you interact with our website:

A. Personal Information

This information is provided by you when making a purchase, creating an account, or contacting us. It includes:

  • Your name
  • Email address
  • Shipping and billing addresses
  • Phone number
  • Payment information (credit card details, PayPal, etc.)

B. Non-Personal Information

This data is collected automatically as you browse our website. It helps us enhance your shopping experience and includes:

  • Your IP address
  • Browser type and version
  • Device type
  • Pages visited and time spent on the site
  • Referring websites or search engines

2. How We Use Your Information

The information we collect is used to improve your shopping experience and provide excellent service. Specifically, we use your data for:

  • Order Fulfillment: To process your orders, manage payments, and arrange delivery.
  • Customer Communication: To update you on your order status, respond to your inquiries, and provide customer support.
  • Personalized Shopping: To customize your browsing experience and recommend products that match your preferences.
  • Marketing and Promotions: To send newsletters, promotional emails, and special offers (you can opt-out at any time).
  • Website Improvement: To analyze user behavior and enhance the functionality and security of our website.

3. Data Security

We are committed to protecting your personal information. We use industry-standard measures to ensure your data is secure, including:

  • SSL Encryption: All transactions and sensitive data are protected with Secure Socket Layer (SSL) encryption.
  • Secure Payment Gateways: Payment transactions are processed securely through trusted services like PayPal and Stripe, and we do not store payment information on our servers.
  • Firewalls and Anti-Malware: Robust firewalls and malware protection systems safeguard our site from unauthorized access.

While we strive to maintain the highest level of security, no online platform can guarantee absolute safety. Rest assured, we take every precaution to protect your information.

4. Sharing Your Information

We respect your privacy and will never sell or trade your personal information. However, we may share your data with trusted third parties in the following cases:

  • Payment Processing: Payment details may be shared with payment processors like PayPal and Stripe to complete transactions.
  • Shipping and Logistics: Your shipping information is shared with delivery partners to ensure your order reaches you.
  • Legal Compliance: We may disclose your information if required by law, such as in response to a subpoena or regulatory inquiry.

All third-party partners are required to follow strict privacy and security standards.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to provide a better browsing experience. Cookies help us:

  • Remember your preferences and login details.
  • Analyze website traffic and usage patterns.
  • Deliver personalized product recommendations.

You can manage cookies through your browser settings. However, disabling cookies may limit certain features of our website.

6. Your Rights and Choices

As a valued customer, you have the following rights regarding your personal data:

  • Access and Update: You can access and update your personal information by logging into your account or contacting our support team.
  • Opt-Out of Marketing: You can unsubscribe from promotional emails by clicking the “unsubscribe” link in our emails or contacting us directly.
  • Request Deletion: You can request the deletion of your personal data, subject to legal requirements or ongoing transactions.

To exercise any of these rights, please contact us at info@pronamavel.com.

7. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law. If you wish to have your information deleted, please contact us, and we will process your request promptly.

8. Children’s Privacy

Pronamavel does not knowingly collect personal information from children under the age of 13. If we discover that we have inadvertently collected such information, we will delete it immediately. Parents or guardians who believe their child has provided us with personal information should contact us without delay.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. Any updates will be posted on this page, and the revised policy will take effect immediately. We encourage you to review this policy periodically to stay informed.

10. Contact Us

If you have any questions or concerns about our Privacy Policy or how your personal information is handled, please reach out to us:

  • Email: info@pronamavel.com
  • Phone: (989) 894-2324
  • Address: 411 Harvard St, Bay City, Michigan, United States

Thank you for trusting Pronamavel Children’s Toy Store. We are committed to protecting your privacy and providing you with a safe and enjoyable shopping experience.